Deliveries and Returns

DELIVERIES

Delivery to Johannesburg is R75, national delivery to main centres is R120. Should you reside in an outlying area, a quote will be requested separately.

Subject to availability and receipt of payment, delivery will be made to the address specified by you.

The Conscious Tribe will do our best to secure delivery within 4 days of the date of your order but will not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

 

CANCELLATION & RETURNS

Goods can be returned in the same condition as when it was dispatched. The Conscious Tribe will not accept any opened products for safety and hygiene reasons. The Conscious Tribe will not be held liable for products that you did not enjoy.

Should the product be found faulty, please contact us within 2 days of receipt of your order.

Cancelled and/or returned orders are subject to the delivery charges. These charges must be paid by you. However, if the product is found to be faulty in any respect, The Conscious Tribe will cover the costs.

 

CREDIT CARD REFUNDS

The Conscious Tribe processes refunds to the credit card used at the time of purchase upon receiving your returned shipment. Please allow 30 days for the refund to appear on your credit card statement. If you have made payment by any other means we will transfer the refund via Electronic Funds Transfer.

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